Fill the booking request form which can be found for every single tour at tab labeled 'Book this tour', or call us (we speak Finnish, English and Italian).
When we have all the data of the booking request form, we check the availability of the tour. This takes normally 1 – 2 working days. If the requested tour is available, we will send you a booking confirmation. In case the tour is not available, we will contact you and we can look for other options together.
We recommend you to book flights only after we have confirmed the availability of the requested tour and you have received a booking confirmation from us.
After we have sent you the booking confirmation, you can confirm your booking by paying the advance payment.
The advance payment is 20 % of the full payment and must be paid until the next working day from the date of the booking confirmation. In case you book your tour 0 - 14 days prior the start of the tour, full payment is required at the time of booking.
You can choose a bank-to-bank wire transfer (SWIFT/IBAN) or a credit card payment.
We send you a pre-tour general information document at latest 14 days prior the start of the tour. The pre-tour general information document is sent via email and post (only via email if you live outside Finland). In case the tour is booked 14 days or less prior the start of the tour, we will send you the pre-tour general information document as soon as possible, at latest in 3 working days.
The balance of the payment must be paid before the tour start, normally 14 days prior the tour start.
At last on tour! Now you just enjoy your holiday. If you have any questions or if you face any problems, you can always call our service-hotline and we will help you! We wish you a pleasant and rewarding tour!
If you don’t want to book yet, but would like to have some more information about the tours, don’t hesitate to contact our customer service. We will be happy to help you to find the tour that suites you the best!